Privacy Policy
Effective Date: January 24, 2026
Last Updated: January 24, 2026
Version: 1.0
VELOCITY 360 USA Training LLC, including its regional trade names Velocity 360 USA Training, Velocity 360 Canada, and Velocity 360 Mexico (collectively, “the Company”), is committed to the transparent and secure processing of your personal data.
1. Information We Collect
When you enroll as a learner, we collect personal information necessary to fulfill your training.
Core Data: Name, email address, and payment information.
Professional Profile: We may request voluntary information such as your phone number, year of birth, educational background, work experience, and company details to tailor our content to your professional needs.
Automated Data: We collect IP addresses and session data via cookies to improve site performance and security.
2. Designated Privacy Officer
In compliance with international privacy laws (including Canada’s PIPEDA and Mexico’s LFPDPPP), the Company has appointed a Privacy Officer to oversee data protection and handle all User requests.
Privacy Officer: Todd Crowder
Email: [email protected]
Address: 411 Walnut Street, #12263, Green Cove Springs, FL 32043 USA
3. Consent & Your Rights
By using this Site, you provide consent for the collection and use of your data as described.
Marketing: We will only use your email for secondary marketing purposes with your express "Opt-In" consent or by providing a clear "Opt-Out" mechanism.
Your Rights (ARCO): Regardless of your location, you have the right to Access, Rectify, Cancel, or Oppose (ARCO) the processing of your data. You may also request the deletion or "portability" of your data by contacting Todd Crowder at the email above.
4. International Data Transfers
The Company is headquartered in the United States.
Global Users: If you are accessing the Site from Canada or Mexico, your personal information will be transferred to and stored in the United States.
Legal Access: While in the U.S., your data is subject to U.S. laws, including the USA PATRIOT Act, which may allow for disclosure to government authorities under specific legal mandates. We use secure contractual safeguards to ensure your data receives a level of protection comparable to your home country.
5. Third-Party Services (Thinkific & Payments)
Our platform is hosted by Thinkific Labs Inc. They provide the secure infrastructure for our courses.
Payments: Financial transactions are handled by PCI-DSS compliant processors (Stripe/PayPal). We do not store your full credit card details on our servers.
Third-Party Policies: Once you are redirected to a third-party site (e.g., for payment), you are subject to their specific privacy terms.
6. Security & Breach Notification
We implement administrative, technical, and physical safeguards—including SSL encryption and AES-256 storage—to protect against unauthorized access.
Notification: In the event of a data breach that creates a risk of significant harm (as defined by Florida and Canadian law), we will notify affected Users and the appropriate regulatory bodies without unreasonable delay.
7. Cookies & Targeted Advertising
We use cookies to personalize your experience and serve targeted ads via vendors like Google and Meta.
Control: You may opt out of targeted advertising via the Digital Advertising Alliance.
Do Not Track: We do not currently change our collection practices in response to "Do Not Track" signals.
8. Regional Compliance
Canada: We comply with PIPEDA and Quebec's Law 25 regarding "Privacy by Default" and the right to data portability.
Mexico: This policy serves as our Aviso de Privacidad (Privacy Notice) under the LFPDPPP. You may exercise your ARCO rights directly through Todd Crowder.
Florida: This policy complies with the Florida Digital Bill of Rights (FDBR) regarding your right to opt-out of data collection for profiling.
9. Retention & Age of Consent
We retain your information only as long as necessary for certification records or legal compliance. By using this Site, you warrant that you are at least the age of majority in your jurisdiction.
10. Policy Updates
We reserve the right to modify this policy. Changes take effect immediately upon posting. We will notify you of material changes via email or a prominent Site notice.